Responsibilities:

• Provide day-to-day technical support including network connectivity, system maintenance
• Prioritize and schedule problems.
• Execute problem diagnostic by using advance troubleshooting skills
• Contribute IT infrastructure support 
• Perform installation, configuration, and upgrade of hardware & computer applications
• Analyze, trouble shoot and provide solution for OS system and network problems;
• Perform post-resolution follow-ups to help users

Requirements:

• High Diploma in Information and Network Security or related discipline
• Hands-on experience in all-rounded technical skills on desktop support
• Experience in server administration and software and back-end administration
• Good verbal and written communications skills in English, Cantonese and Mandarin
• Proactive, energetic, and positive attitude